Loan Gallery named state finalist for customer service

Loan Gallery named state finalist at MFAA’s Excellence Awards

Local business Loan Gallery Finance has been announced as a finalist in the Customer Service Award – Business at the annual Mortgage & Finance Association of Australia* (MFAA) State Excellence Awards.

The Awards highlight brokers, broker businesses and staff who have demonstrated exceptional customer service, professionalism, ethics, growth and innovation.

Judged by an independent panel of industry specialists, business professionals and experts, the MFAA Excellence Awards are the most rigorous in the Australian mortgage and finance industry.

“We are honoured to have been recognised by our industry peers and to have been selected from all the entrants across the Victoria and Tasmania and named as a finalist for this Award,” said Steve Matsoukas, Director at Loan Gallery.

Over the past year Loan Gallery has delivered outstanding service for their customers.

“At Loan Gallery, we really get to know each and every client’s long and short term goals which we believe has enabled us to provide the best service to our customers.  

“We always do the right thing by our client, first time, every time. This approach has enabled us to build solid and long lasting relationships with our clients,” Steve said.

“The MFAA has acknowledged Loan Gallery as a state finalist. Loan Gallery has been rewarded for demonstrating their professionalism, integrity, ethical conduct, growth and innovation,” the MFAA stated.

“To be recognised as a finalist speaks volumes of their exceptional practice and professionalism in the mortgage and finance industry,” the MFAA added. 

Over the last 20 years the awards have played a key role in lifting the standards of service and professionalism across Australia’s mortgage and finance industry.

All finalists, including Loan Gallery, have an opportunity to be recognised as their state’s winner. State winners will then be in the running to win the prestigious national title at the MFAA National Excellence Awards in July.

View the list of finalists.

*The Mortgage & Finance Association of Australia (MFAA) is the peak national body representing finance brokers, mortgage managers, lenders, aggregator/broking groups and other industry participants, to assist them to develop, foster, and promote the mortgage and finance industry in Australia.

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